Shipping policy

UPS Service Alert:

Suspension of UPS Delivery Guarantee

(Updated January 2024)

Until further notice, UPS has suspended the UPS Service Guarantee (also referred to as the UPS Money Back Guarantee) for all shipments from any origin to any destination using any service except:

  • UPS 2 Day Air A.M.®
  • UPS Next Day Air®
  • UPS Next Day Air Saver®
  • UPS Next Day Air® Early
  • UPS Worldwide Express Saver®
  • UPS Worldwide Saver®

UPS Transit Map

The Service Guarantee remains suspended for all other UPS shipments not specified in the above section, from any origin to any destination.
Click here for the most up-to-date information on UPS’s service guarantees.

 Shipping Information:

  • All orders generally require 24 hours processing time before shipping.
  • We do not process orders Saturday, Sunday or select holidays.
  • Delivery service is quoted in business days (Monday - Friday).
  • Not all services are available in all locations.
  • UPS Ground - 5 to 7 business days + 24 hours to process the order.
  • UPS 3Day Select - 3 business days + 24 hours to process the order.
  • UPS 2nd Day Air - 2 business days + 24 hours to process the order.
  • UPS Next Day Air - Delivery within 1 business day + 24 hours to process the order.
  • Economy Ground - Delivery within 4 to 9 business days + 24 hours to process the order
  • Saturday delivery is available only with select shipping options, and at additional charge. Please contact us for Saturday delivery options.